[Official] Shinsaibashi Kagura - Shinsaibashi/Japanese cuisine
Creative Japanese restaurant 心斎橋神楽 Shinsaibashi

よくある質問

FAQ

Reservations and Cancellations

Q

How can I make a reservation?

A

You can make a reservation 24 hours a day via Online Booking (Tabelog). We also welcome inquiries via telephone (06-6251-0831) and our Official LINE Account.

For business entertainment or celebrations where you would like to share specific requests in advance, we recommend consulting us via phone or LINE. Our staff will be happy to assist you in making your visit special.

Q

How many people can I book for online?

A

Online reservations can be made for up to 8 people.

For groups of 9 or more, please contact us by phone (06-6251-0831) so we can discuss specific requests regarding the menu and seating arrangements. Utilizing our Japanese-style private rooms with horigotatsu (sunken hearth) seating, we can accommodate private buyouts for up to 52 people. Please feel free to consult us for large banquets such as year-end parties or welcome/farewell parties.

For course details, please see our Course Menu page.

Q

What is the minimum number of people required to book a private room?

A

Our "Modern Private Table Rooms" are available for reservations from 4 to a maximum of 8 guests.

You can enjoy a luxurious time in a high-quality private space without worrying about outside noise or onlookers. These rooms are ideal for business entertainment, dinners, anniversaries, and family celebrations.

<< Points & Information for Private Rooms >>

  • Chic and Sophisticated Design: The modern, calm interior creates a chic and premium dining space for adults.
  • Comfortable Table Seating: Enjoy your meal comfortably without the need to remove your shoes.
  • Terms of Use: Available for 4 or more guests (Private room fee: 500 yen per person / tax excluded).

We also offer "Horigotatsu-style semi-private rooms" for up to 28 guests and "Counter seats" with a lively atmosphere.

For more details on the atmosphere and layout, please check the photos on our Interior Introduction page.

Q

When are your regular holidays and scheduled closures?

A

We are closed on Sundays and public holidays. We are open from 17:00 to 23:00 (last order 22:30) on weekdays and Saturdays, making us a great spot for after-work drinks or gatherings in the Shinsaibashi and Nagahoribashi areas.

Please check our Store Information Page for the latest updates on holidays and scheduled closures.

Q

How do I cancel a reservation or change the number of people and time?

A

If there are any changes to your schedule, please contact us as soon as possible by phone (06-6251-0831).

Especially for important dinners involving private rooms or course meals, we proceed with food preparation and seating arrangements in advance. If there are changes to the number of guests or the date, we would appreciate your cooperation in contacting us as early as possible.

Food & Courses

Q

What kind of course menus do you have?

A

Our signature course menus feature a lineup packed with the blessings of the season.
Please choose the perfect course to suit your needs, from business dinners to anniversaries.

For more details, please visit our Course List page.

Q

What is your culinary philosophy?

A

At our restaurant, we cherish the philosophy of "Ishoku Dogen" (medicine and food share the same origin). We provide body-friendly creative Japanese cuisine through cooking methods that preserve nutritional value and by creating a relaxing atmosphere.

Every day, we carefully select fresh seafood from the Osaka Central Wholesale Market and Kizu Market. We value the shifting seasonal flavors and perform meticulous preparation for each ingredient to bring out its maximum flavor.

Beyond mere visual elegance, we offer meals that are gentle on the body and fulfilling to the soul—this is the culinary commitment of Shinsaibashi Kagura.

For more details, please see our Commitment page.

Q

Can you accommodate food allergies?

A

To ensure you can enjoy your meal safely, please inform us of any food allergies or dietary concerns by phone (06-6251-0831) when making your reservation.

Upon hearing your requirements, we will do our best to accommodate your needs.

Q

What kind of à la carte items are on the menu?

A

In addition to our courses, we offer a wide variety of à la carte dishes featuring our famous specialties and seasonal ingredients.
These are recommended as an extra dish between courses or for a light meal for a small group.

For details, please check our Menu page.

Q

What is the minimum number of people required for course meals?

A

The Kagura Special Banquet Courses (Banquet Course / Kagura Course) are available for groups of 2 or more.

From intimate dinners with loved ones to lively banquets with friends, our courses can be enjoyed by a wide range of group sizes.

For course details and reservations, please check the Menu Page.

Beverages

Q

What kind of alcoholic beverages do you serve?

A

We offer a wide selection of Sake, Shochu, and Wine that pair perfectly with our cuisine.

Our Sake selection features famous labels carefully selected from across Japan. We also stock limited seasonal sake, so you can enjoy discovering a new glass every time you visit.

The charm of Shinsaibashi Kagura is that you can experience the flavors of the season even more deeply through the pairing of food and drinks.

For details on drinks, please visit our Menu page.

Q

Do you offer all-you-can-drink plans?

A

Some of our banquet courses include a 2-hour all-you-can-drink option, allowing you to enjoy both food and drinks to your heart's content.

If you choose a course without it, the option is still available as an add-on. You can choose flexibly according to your budget and the nature of your gathering.
It is perfect for scenes where everyone wants to have a great time together, such as banquets or girls' night out.

For details, please visit our Menu page.

Q

Do you have wine?

A

You can enjoy Glass Wine (Red and White) that complements Japanese cuisine, and we also offer Bottled Wine for special occasions.

The unexpected marriage of Japanese food and wine is one of the unique pleasures of Shinsaibashi Kagura.

For details on wine, please visit our Menu page.

Seating & Facilities

Q

What kind of seating is available?

A

We offer a variety of seating options to suit any occasion.

  • Horigotatsu (Sunken Hearth) Seating: A relaxing Japanese-style atmosphere where you can stretch your legs.
  • Counter Seats: A casual space where even solo diners can feel welcome.
  • Private Table Rooms (Up to 8 guests): A chic, sophisticated modern design perfect for hosting guests.
  • Japanese Horigotatsu Private Rooms (4-24 guests): Flexible spaces for everything from family gatherings to large banquets.

With a total of 52 seats, we have the perfect space for everything from dates to business entertainment and banquets.

Please view photos of our seating on the Interior Introduction page.

Q

Can I book the restaurant for a private event?

A

Private venue hire is available for up to 52 guests.

From company banquets like year-end and welcome/farewell parties to wedding after-parties and reunions, you can rent out the entire restaurant and enjoy to your heart's content. Spend a special moment in a cohesive space that makes the most of our Japanese-style private rooms with horigotatsu (sunken hearth) seating.

For inquiries regarding private hire, please feel free to call us at (06-6251-0831). Please see the Store Information page for more details.

Q

Is smoking allowed?

A

Following our renewal on January 14, 2025, our restaurant is now entirely non-smoking.

We strive to create a clean and comfortable environment where families with children and guests who prefer a smoke-free atmosphere can enjoy our delicious cuisine and drinks without reservation.

Please see our Store Information page for more details.

Q

Is Wi-Fi available?

A

Free Wi-Fi is available throughout the restaurant.

You can comfortably spend your time here, whether you're instantly sharing photos taken in our photogenic modern-Japanese space or doing a quick search during a business meeting.

Please see the Store Information page for more details.

Q

Is there parking available?

A

While we do not have a private parking lot, there are several coin-operated parking lots nearby, making it convenient to visit by car.

We are also easily accessible via the Osaka Metro at Shinsaibashi Station (5-minute walk) and Nagahoribashi Station (3-minute walk), a perfect location for those traveling by train.

Please note that drinking and driving is strictly prohibited by law. If you plan on consuming alcohol, please use public transportation or a driving service.

For more access details, please visit our Store Information page.

Q

Do you have a TV or projector?

A

We have a TV and projector available in the restaurant.

These can be used for entertainment at parties, slide shows, or surprise message movies at farewell parties to create lasting memories. Please let us know when making your reservation if you wish to use them.

For details, please see Hot Pepper Gourmet.

Business Hours & Access

Q

What are your business hours and closed days?

A

Business hours are Monday to Saturday, 17:00 – 23:00 (Last order for food and drinks at 22:30). We are closed on Sundays and public holidays.

Conveniently located for those stopping by after work in the Shinsaibashi and Nagahoribashi areas, we welcome you for a weekday drink or a weekend dinner.

Please check the Store Information Page for the latest updates.

Q

How do I get there from the nearest station?

A

We are conveniently located in the heart of the city, just a 5-minute walk from Shinsaibashi Station and a 3-minute walk from Nagahoribashi Station on the Osaka Metro lines.

It is an easy stop after work or while dining and shopping in the Shinsaibashi and Amerikamura areas.

Please see our Store Information page for access details.

Q

What is your address?

A

We are located at 1F Mansion Mayado, 1-13-3 Higashi-Shinsaibashi, Chuo-ku, Osaka-shi, Osaka 542-0083.

Conveniently located just a short walk from both Shinsaibashi and Nagahoribashi stations, our location is easy to find even for first-time visitors.

Please see our Store Information page for more details.

Q

What is the average budget?

A

The average budget per person is 5,990 yen. For banquets, parties, or business entertainment, the estimate is around 8,500 yen.

We offer a wide range of courses, from casual options for two people to luxurious special multi-course meals (kaiseki), so you can choose the best fit for everything from small gatherings to formal business dinners.

Please check our Menu page for course details.

Payment Information

Q

Which credit cards do you accept?

A

We accept various credit cards including VISA, Mastercard, American Express, Diners Club, MUFG, and UC.

We ensure smooth payment processing for business entertainment and banquets, so you can dine with peace of mind.

For more details, please visit our Store Information page.

Q

Can I use electronic money?

A

We are very sorry, but we do not accept electronic money payments.

We accept payment by credit card, cash, or QR code payment (PayPay).

Please see Tabelog for more details.

Q

Can you issue receipts or invoices?

A

Our restaurant is registered under the Japanese invoice system, so we can issue invoice-compliant receipts.

You can visit us with confidence for business entertainment or expenses.

Please see the Store Information page for more details.

Others (Children, Private Bookings, etc.)

Q

Can I visit with children?

A

Families with children are welcome.

Enjoy seasonal Japanese cuisine with your whole family in our clean, entirely non-smoking space. Perfect for family celebrations and gatherings.

For more details, please visit Hot Pepper Gourmet.

Q

Can I celebrate an anniversary at the restaurant?

A

For those special anniversaries, we can prepare a "Sushi Cake" with a reservation at least one day in advance.

Visually stunning, the Sushi Cake adds a festive touch to special celebrations such as birthdays and wedding anniversaries. If you use our private horigotatsu (sunken hearth) rooms or completely private table rooms, you can celebrate comfortably without worrying about your surroundings.

If you wish to order one, please let us know by phone (06-6251-0831) when making your reservation. For details, please see Tabelog / Gurunavi.

Q

Can I bring my pet?

A

We are very sorry, but pets are not allowed in the restaurant.

We appreciate your understanding in helping us ensure a comfortable dining environment for all guests.

Q

Is takeout available?

A

Takeout is available.

You can enjoy our signature dishes at home or at the office. Please feel free to call us at 06-6251-0831 for menu details and how to order.

Q

What is the restaurant's concept?

A

At Shinsaibashi Kagura, we value the philosophy of "Ishoku Dogen" (Medicine and food have the same source).

Through cooking methods that preserve nutritional value and the creation of a soothing atmosphere, we offer body-friendly creative Japanese cuisine and fine sake. Enjoy a moment that satisfies both mind and body, born from carefully selected ingredients and meticulous craftsmanship in a tranquil, modern Japanese setting.

For more details, please visit our Concept Page.

Select language